Assisted Telephone Interviewing - CATI
with the development of telecommunications and the increase
of telephone penetration (the number of households owning
telephone), this method of data collection became very popular
in surveys. It makes it possible to make a large number
of interviews within very short time, while the expenses
of such a survey are reduced to minimum.
SOURCE is pleased to announce the opening of the CATI/Call Center, conveniently located at Kneza Miloša 25 Str., 11000 Belgrade. The Center consists of 14 workstations and enables a full audio and video supervision of interviewers and operators. The software we use greatly facilitates all questionnaire administration and performance evaluation tasks